Sunbeam Ventures value the trust you place in us and recognize the importance of secure transactions and information privacy. Privacy Policy describes how Sunbeam and its affiliates (collectively “Sunbeam, we, our, us”) collect, use, share or otherwise process your personal information through Sunbeam website.
You may be able to browse certain sections of the website without registering with us, however, please note we do not offer any product or service under this Sunbeam Website outside India. Your personal information will primarily be stored and processed in India and may have data protection laws that are different from those that apply in the country in which you are located. By visiting this Sunbeam Website, providing your information or availing out product/service, you expressly agree to be bound by the terms and conditions of this Privacy Policy and the applicable service/product terms and conditions, and agree to be governed by the laws of India including but not limited to the laws applicable to data protection and privacy. If you do not agree please do not use or access our Sunbeam Website.
Data Collection
When you use our Sunbeam Website, we collect and store your information which is provided by you from time to time. In general, you can browse the Sunbeam Website without telling us who you are or revealing any personal information about yourself. Once you give us your personal information, you are not anonymous to us. Where possible, we indicate which fields are required and which fields are optional. You always have the option to not provide information by choosing not to use a particular service, product or feature on the Sunbeam Website.
We may track your buying behaviour, preferences, and other information that you choose to provide on Website. We use this information to do internal research on our users' demographics, interests, and behaviour to better understand, protect and serve our users. This information is compiled and analysed on an aggregated basis. This information may include the URL that you just came from (whether this URL is on our Sunbeam Website or not), which URL you next go to (whether this URL is on our Sunbeam Website or not), your computer browser information, and your IP address.
We may collect personal information (such as email address, delivery address, name, phone number, credit card/debit card and other payment instrument details) from you when you set up an account or transact with us or participate in any event or contest. While you can browse some sections of Sunbeam Website without being a registered member, certain activities (such as placing an order or consuming our online content or services) do require registration. We use your contact information to send you offers based on your previous orders and your interests.
If you choose to post messages on our message boards, chat rooms or other message areas or leave feedback on the Sunbeam Website or the social media handles maintained by us or if you use voice commands or virtual try and buy or similar feature to shop on the Sunbeam Website, we will collect that information you provide to us. We retain this information as necessary to resolve disputes, provide customer support, troubleshoot problems or for internal research and analysis as permitted by law.
If you send us personal correspondence, such as emails or letters, or if other users or third parties send us correspondence about your activities or postings on the Sunbeam Website, we may collect such information into a file specific to you.
Use of Demographic / Profile Data / Your Information
Your personal information help us provide the product and services you request. To the extent we use your personal information to market to you, we will provide you the ability to opt-out of such uses. We use your personal information to assist sellers and business partners in handling and fulfilling orders; enhancing customer experience; resolve disputes; troubleshoot problems; help promote a safe service; collect money; measure consumer interest in our products and services; inform you about online and offline offers, products, services, and updates; customize and enhance your experience; detect and protect us against error, fraud and other criminal activity; enforce our terms and conditions; and as otherwise described to you at the time of collection of information.
In our efforts to continually improve our product and service offerings, we and our affiliates collect and analyse demographic and profile data about our users' activity on our Sunbeam Website. We identify and use your IP address to help diagnose problems with our server, and to administer our Sunbeam Website. Your IP address is also used to help identify you and to gather broad demographic information.
Cookies
We use data collection devices such as "cookies" on certain pages of the Sunbeam Website to help analyse our web page flow, measure promotional effectiveness, and promote trust and safety. "Cookies" are small files placed on your hard drive that assist us in providing our services. Cookies do not contain any of your personal information.. We do not control the use of cookies by third parties. We use cookies from third-party partners such as Google Analytics for marketing and analytical purposes. Google Analytics help us understand how our customers use the site. You can read more about how Google uses your personal information here: https://www.google.com/intl/en/policies/privacy/. You can opt-out of Google Analytics here: https://tools.google.com/dlpage/gaoptout. You can also control the use of cookies at the individual browser level, but if you choose to disable cookies, it may limit your use of certain features or functions on the services.
Sharing of personal information
We may share personal information internally within Sunbeam group companies, affiliates, related companies and with other third parties for purposes of providing products and services offered by them.
Grievance Officer
In accordance with Information Technology Act 2000 and rules made there under, the name and
You can reach our customer support team to address any of your queries or complaints related to product and services. at order@sunbeamventures.com
Queries related to Privacy Policy
If you have a query, concern, or complaint in relation to collection or usage of your personal information under this Privacy Policy, please contact us at order@sunbeamventures.com